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From50US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

58 Hang Gai, Hanoi, Vietnam
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Hanoi700 ft
Airports
Noi Bai International (HAN) 16.0 mi
Cat Bi International (HPH) 72.3 mi
Train
Ha Noi Railway station4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Children

  • Babysitting/Child services
  • Playpen
  • Children's menu

Spa & Leisure

  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Terrace
  • Ironing facilities
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Location

58 Hang Gai, Hanoi, Vietnam
Map view
58 Hang Gai, Hanoi, Vietnam
Nearby
Church
Saint Joseph Cathedral
1600 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
1900 ft
Libraries
Hoan Kiem Lake
1600 ft
Hang Duong
Hanoi Night Market
900 ft
Lake of the Restored Sword
1600 ft
Broadway Theatre
Thang Long Water Puppet Theatre
1200 ft
87 Ma May Street Hoan Kiem District
Ancient House
2000 ft
Hang Gai Street
200 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1500 ft
Restaurants
tanmy design cafe with Press Club
100 ft
61 Hang Gai
Madam Yen Restaurant
300 ft
99A Hang Gai Hoan Kiem
Cafe Pho Co
700 ft
11 Hang Gai (4th floor) Access through a silk shop on street frontage
Essence Restaurant
1600 ft
38A Tran Phu Street Ba Dinh District
Buon Dua Le Cafe & Restaurant
600 ft
20 Hang Hanh Hoan Kiem
Maison D'hanoi
300 ft
99 Hang Gai Street
Rainbow Restaurant
900 ft
37-38 Hang Hanh
Durty Bird
900 ft
37 Hang Hanh
CoYen Restaurant
300 ft
99 Hang Gai Street Hoan Kiem District

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
5.6
Location
8.4
Service
5.8
Dining
5.6
Guest reviews
8.2/10
based on 5 reviews
9.3
9.3/10 based on 301 reviews
Frank
United States of America, March  2025
6.6/10

My stay at the Victor Metropolis Hotel & Rooftop Bar was a mixed bag. On the plus side, the location in the Old Quarter was fantastic, making it easy to explore many attractions nearby. However, the experience was marred by issues like poor service and an uncomfortable room setup. I left feeling I could have found better options for the price. 😕

Rooms
5.0
The room was small and lacked natural light, which was disappointing. The bathroom was not cleaned properly, and the air conditioning smelled unpleasant. I also noticed that the towels were worn out.
Service
5.0
The staff seemed forgetful, particularly during breakfast. I had a challenging time communicating my concerns regarding the room, which hindered any effective solutions.
Location
10.0
The hotel is perfectly situated in the Old Quarter, close to Ho Hoan Kiem Lake and various markets, making it easy to explore the city.
Dining
5.0
Breakfast was disappointing and felt rushed. I had to walk to another hotel for it, and the quality did not meet my expectations.
Facilities
6.0
The hotel provided basic amenities, but I expected more regarding their offerings. The rooftop bar was a nice feature but didn't make up for other deficiencies.
Harry
United States of America, March  2025
6.0/10

I enjoyed the fantastic location of the Victor Metropolis Hotel, which is within walking distance to many attractions in the Old Quarter. However, the room layout and amenities left something to be desired, as I encountered some noise issues and a lack of replenished toiletries. Overall, it has its perks, but I believe there are better options in Hanoi.

Rooms
5.0
The room I had was quite small and lacked an exterior window. While it was clean, the bathroom was poorly laid out and had privacy concerns with frosted glass walls. Additionally, the towels were quite worn.
Service
6.0
The staff was friendly and helpful, but I found the reception disorganized and slow to address my issues during my stay.
Location
9.0
The hotel's location is a huge plus, as it's centrally situated near Ho Hoan Kiem Lake and many other attractions in the Old Quarter, making it easy to explore the area on foot.
Dining
5.0
Breakfast had very limited options, and it was served across the street at a different hotel, which was inconvenient. I didn't find it nice at all.
Facilities
5.0
Facilities were basic, and I noticed a lack of housekeeping for replenishing amenities like soap and shampoo during my stay. The rooftop bar was also closed, which was disappointing.
Harold
United States of America, March  2025
6.0/10

I had a mixed experience at Victor Metropolis Hotel during my stay in Hanoi. The location in the Old Quarter was fantastic, allowing me easy access to nearby restaurants and shops. While I appreciated the cleanliness of the rooms and the comfort of the beds, the bathrooms did need some upgrades. 🌇 Overall, the service was charming and the breakfasts were decent, making it a fair value for the price.

Rooms
7.0
The rooms were clean with comfortable beds, but the bathrooms were in need of an upgrade.
Service
8.0
The staff were accommodating and attentive, making my stay more enjoyable.
Location
9.0
The hotel is ideally located in the Old Quarter, close to shops and restaurants.
Dining
7.0
Breakfast was good, although not the best I've had.
Facilities
6.0
Some amenities like the rooftop bar were not available during my stay.
Kevin
United States of America, February  2025
5.0/10

I had a mixed experience at the Victor Metropolis Hotel. On the positive side, the location was superb, nestled right in the Old Quarter, which made exploring the area super convenient. However, the service fell short, with issues that really impacted my stay, like an unresponsive air conditioning unit and a lack of attention to cleanliness in some areas.

Rooms
6.0
My room was spacious and decent, but the maintenance was lacking. The air conditioning didn't work properly, which made my stay uncomfortable, especially at night.
Service
5.0
The staff were friendly and tried to help, but their follow-up on my complaints was lacking. I asked about the air conditioning issue and didn’t get it resolved during my stay.
Location
9.0
The location couldn't be better, right in the heart of the Old Quarter. It was close to everything I wanted to see, like the lake and local shops.
Dining
6.0
Breakfast was decent but did not meet my expectations. The food could have been fresher, and I was hoping for a bit more variety.
Facilities
5.0
While the amenities were good, I found that some services, like housekeeping, could use improvement. Not all bathroom supplies were replenished during my stay.
Jon
United States of America, November  2024
7.4/10

My stay at Victor Metropolis Hotel was disappointing, primarily due to the inadequate customer service. The hotel itself is beautifully modern and chic, with spacious rooms and a great view of the Old Quarter, but the issues with air conditioning and communication marred the experience. While I appreciated the location's proximity to key attractions, the lack of reliable amenities made for an uncomfortable stay.

Rooms
5.0
The rooms were spacious and had a great view. however, the air conditioning was ineffective, making it hard to sleep comfortably.
Service
5.0
The customer service left much to be desired. Issues were not resolved effectively, and there was a lack of accountability for mistakes.
Location
5.0
I loved the location. it's close to all key sites in the Old Quarter, making it easy to explore the area.
Dining
5.0
Dining options were limited. my breakfast experience was underwhelming as it was offered at a sister hotel.
Facilities
5.0
The facilities needed attention. The rooftop bar was closed during my visit, and overall cleanliness was lacking.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room